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[1]±èº´µµ, ÁÖ¿µÇõ, Çѱ¹¹éÈ­Á¡¿ª»ç, ¼­¿ï´ëÇб³ ÃâÆǺÎ, 2006.
[2]±èº´µµ, ÄÚÄ«Äݶó´Â ¾î¶»°Ô »êŸ¿¡°Ô »¡°£ ¿ÊÀ» ÀÔÇû´Â°¡, 21¼¼±âºÏ½º, 2003.
[3]±èº´µµ, ¼­¿ï´ë µ¥ÀÌÅͺ£À̽º¸¶ÄÉÆà ¿¬±¸È¸, CRMÀ» À̲ô´Â ¼¼°èÀû ±â¾÷ 21, ¼­¿ï´ëÇб³ ÃâÆǺÎ, 2001.
[4]±èº´ÁØ, ±èº´µµ, ÃâÆǰ濵·Ð, Áö°æ»ç, 1999.
[5]Blattberg, R., Byung-Do Kim, and Ye, Jianming, "Large-Scale Databases: The New Marketing Challenges, " Marketing Information Revolution, USA Harvard Business Press, 1994.

[Á¤±âÇмúÁö³í¹®]
[1] ±èº´µµ, È«¼ºÅÂ, ÀüÁ¾±Ù, ¼Õº¸Çü ÄÁ¼³ÆýýºÅÛÀ¸·Î ÅëÇÕº¸Çè½ÃÀåÀ» °³Ã´ÇÑ »ï¼ºÈ­ÀçÀÇ ½´ÆÛº¸Çè, Çѱ¹¸¶ÄÉÆÃÀú³Î 7, pp.105-119, Çѱ¹¸¶ÄÉÆÃÇÐȸ, 2005
[2] ±èº´µµ, È«¼ºÅÂ, ½ÅÁ¾Ä¥, °­¸í¼ö, ´ëÇѹα¹ µ¥ÀÌÅͺ£À̽º ¸¶ÄÉÆà ÀÎÇÁ¶ó ±¸ÃàÀ» À§ÇÑ KT ¼Òµð½º »ç¾÷ÀÇ ¸¶ÄÉÆà Àü·«, Çѱ¹¸¶ÄÉÆÃÀú³Î 7, pp.121-141, Çѱ¹¸¶ÄÉÆÃÇÐȸ, 2005
[3] Jung, Hoon and Byung-Do Kim, The Role of the Buyout Price in the Internet Auction, Seoul Journal of Business 10, pp.17-26, Seoul National University, 2004
[4] ±èº´µµ, ±èÁö°æ, ¿ì»óÁø, CRM °ü·Ã ¸¶ÄÉÆà ÅõÀÚ°¡ ±â¾÷°¡Ä¡¿¡ ¹ÌÄ¡´Â ¿µÇâ¿¡ °üÇÑ ¿¬±¸, °æ¿µÇבּ¸ 33, pp.1185-1200, Çѱ¹°æ¿µÇÐȸ, 2004-08
[5] Kim, Byung-Do, Mengze Shi and Srinivasan, Kannan, Managing Capacity Through Reward Programs, Marketing Science 50, pp.503-520, The Institute of Management Sciences / Operations Research Society of America, 2004-04
[6] ±èº´µµ, À̵î±â¾÷ÀÇ ¸¶ÄÉÆà Àü·«, °æ¿µ³íÁý 37, pp.37-60, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 2003-09
[7] Joo, Y., Jun, J. and Kim, B, Encouraging Customers to Pay Less for Mobile Telecommunication Services, Journal of Database Marketing 9, pp.350-359, Henry Stewart Publications, 2002-07
[8] ±èº´µµ, ǥſµ, °³ºÀ Àü ¿µÈ­ÀÇ ¼ö¿ä¿¹Ãø¸ðÇü, °æ¿µ³íÁý 36, pp.1-23, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 2002-03
[9] Kim, B. and Kim. S., A New Recommender System to Combine Content-Based and Collaborative Filtering System, Journal of Database Marketing 8, pp.244-252, Henry Stewart Publications, 2001-09
[10] Kim, B., M. Shi and Srinivasan, K., Reward Programs and Tacit Price Collusions, Marketing Science 20, pp.99-120, The Institute of Management Sciences / Operations Research Society of America, 2001-06
[11] ±èº´µµ, ³ë»ó±Ô, À¯ÀüÀÚ ¾Ë°í¸®ÁòÀ» ÀÌ¿ëÇÑ ºñ¸ð¼ö ȸ±ÍºÐ¼®, °æ¿µÁ¤º¸Çבּ¸ 11, pp.61-73, Çѱ¹°æ¿µÁ¤º¸ÇÐȸ, 2001-03
[12] ±èº´µµ, ºñº¸»óÀû ÄÁÁ¶ÀÎÆ® ºÐ¼®¹ýÀÇ ¿¬±¸, °æ¿µ³íÁý 34, pp.34-47, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 2000
[13] Kim, Byung-Do, Sung-O Min and Jong-Chil Shin, Calculating Lifetime Values of Business Customers for a Telecommunications Company, Journal of Database Marketing 7, pp.254-264, Henry Stewart Publications, 2000
[14] Gonul, Fusun, Byung-Do Kim and Mengze Shi, Mailing Smarter to Catalog Customers, Journal of Interactive Marketing 14, pp.2-16, Direct Marketing Educational Foundation, 2000
[15] Kim, Byung-Do and Sun-Ok Kim, Measuring Up-selling Potential of Life Insurance Customers: Application of a Stochastic Frontier Model, Journal of Interactive Marketing 13, pp.2-9, Direct Marketing Educational Foundation, 1999
[16] Kim, Byung-Do, Kannan Srinivasan and Ronald Wilcox, Indentifying Price Sensitive Customers: The Relative Merits of Demographic vs. Purchase Pattern Information, Journal of Retailing 75, pp.1-21, New York University, Institute of Retail Management, 1999
[17] ±èº´µµ, ±¤°íÈ¿°úÀÇ ¿Ã¹Ù¸¥ ºÐ¼®À» À§ÇÑ µ¥ÀÌÅÍ °£°ÝÀÇ ¿¬±¸, °æ¿µ³íÁý 33, pp.85-109, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 1999
[18] ±èº´µµ, ±è¼±¿Á, ¸ðÇüÀÇ ºÒÈ®½Ç¼ºÀ» °í·ÁÇÑ ¸ðÇüÀÇ ¼±ÅÃ, ¸¶ÄÉÆÿ¬±¸ 14, pp.93-107, Çѱ¹¸¶ÄÉÆÃÇÐȸ, 1999-03
[19] ±èº´µµ, ¼±Çüȸ±Í¸ðÇü¿¡¼­ÀÇ È¿°úÀûÀÎ º¯¼ö ¼±Åùý, °æ¿µ³íÁý 32, pp.1-19, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 1998
[20] ±èº´µµ, »ó¿ë°í°´ º¸»óÁ¦µµÀÇ À̷аú ÀÀ¿ë, °æ¿µ³íÁý 32, pp.29-43, ¼­¿ï´ëÇб³ °æ¿µ´ëÇÐ °æ¿µ¿¬±¸¼Ò, 1998
[21] Byung-Do Kim and Jiwoong Shin, Maximizing the Value of Credit Card Customers: Credit Scoring, Revenue Scoring, or Both?, Journal of Database Marketing 6, pp.164-173, Henry Stewart Publications, 1998
[22] Byung-Do Kim, and Mary Sullivan, The Effect of Parent Brand Experience on Line Extension Trial and Repeat Purchase, Marketing Letters 9, pp.181-193, Kluwer Academic Publishers, 1998
[23] Kim, Byung-Do and Park, Kyungdo, Studying Patterns of Consumer's Grocery Shopping Trip, Journal of Retailing 73(4), pp.501-517, New York University, 1997
[24] ±èº´µµ, ¼±Åà ¸ðµ¨ÀÇ °³¹ß°ú ¿£Æ®·ÎÇÇ ÃÖÀûÈ­, °æ¿µ³íÁý 30(3, 4), pp.148-167, 1996
[25] Robert C. Blattberg, Byung-Do Kim, Jianming Ye, Defining Baseline Sales In a Competitive Environment, Seoul Journal of Business 2(1), pp.1-38, 1996
[26] Wagner A. Kamakura, Byung-Do Kim, Jonathan Lee, Modeling Preference and Structural Heterogeneity in Consumer Choice, Marketing Science 15(2), pp.152-172, 1996
[27] Kim, Byung-Do, R. Blattberg, and P. Rossi, Modeling the Distribution of Price Sensitivity and Implications for Optimal Retail Pricing, Journal of Business & Economic Statistics 13, pp.291-303, American Statistical Associations, 1995
[28] Kim, Byung-Do, Incorporating Heterogeneity with Store-Level Aggregate Data, Marketing Letters 6, pp.159-169, Kluwer Academic Publishers, 1995
[29] Hoch, S., Byung-Do Kim, A. Montgomery, and P. Rossi, Determinants of Store-Level Price Elasticity, Journal of Marketing Research 32, pp.17-29, American Marketing Association, 1995
[30] Kim, Byung-Do. and Rossi, Peter., Purchase Frequency, Sample Selection and Price Sensitivity: The Heavy-User Bias, Marketing Letters 5, pp.57-67, Kluwer Academic Publishers, 1994

[³í¹®Áý³í¹®]
[1] ±èº´µµ, CRM: ±â¾÷ÀÌÀͱشëÈ­¸¦ À§ÇÑ »õ·Î¿î Æз¯´ÙÀÓ, Marketing Communication Review 7(2), pp.3-20, ±Ý°­±âȹ ¸¶ÄÉÆÃÀü·«¿¬±¸¼Ò, 2001-12

[ÇÐȸ¹ßÇ¥³í¹®Áý]
[1] Kim, Byung-Do and Jiwoong Shin, Maximizing the Value of Credit Card Customers: Credit Scoring, Revenue Scoring or Both?, 1998 Asia Pacific Decision Sciences Conference Decision Science Institute, 1998
[2] ±èº´µµ, ±è¼±¿Á, Modeling Up-selling Potential of Life Insurance Customers: Application of a Stochastic Frontier Model, Çѱ¹°æ¿µÇÐȸ Ãß°èÇмú¹ßǥȸ ³í¹®Áý Çѱ¹°æ¿µÇÐȸ, 1998
[3] Kim, Byung-Do and Sangkyu Rho, Nonparametric Regression with Genetic Algorithm, Proceedings of the 8th Workshop on Information Technologies and Systems pp.217-227, WITS, 1998
[4] ±èº´µµ, Optimal Mailing Policy for Catalog Customers, Çѱ¹°æ¿µÇÐȸ Ãß°èÇмú¹ßǥȸ ³í¹®Áý pp.481-503, 1996

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